The problem
Where spa buyers actually die
Buyers are searching. Reps are waiting. The gap between them is not traffic. It's the follow-up that never happens.
"50% of the day is sitting in the office waiting for someone to hit the lot."
Showroom rep · r/askcarsales
"They said they'd call me when the model came in. 6+ months later and still nothing."
Hot tub buyer · r/hottubs
The leaks
Six holes in every dealership
Buyers pour in from search, expos, and word of mouth. Most leak out before a rep ever talks to them.
- 01Unanswered form
- 02Missed call
- 0342-hour callback
- 04No-show
- 05Ghosted quote
- 06Forgotten buyer
The funnel never fills. Not because of the tap.
Plug 1 · Attract
More buyers in
Google Ads timed to the spa buying cycle. Local SEO and AI-answer optimization so "hot tub dealer near me" lands on you.
Google AdsLocal SEO / AEO
More water. Same holes. This is why ads alone fail.
Plug 2 · Capture
A name and a mobile, every time
Landing pages built to capture, call tracking on every campaign, and an AI voicebot that answers delivery, electrical, and financing questions at 9pm.
Landing pageCall trackingAI Website Voicebot
Plugged: unanswered form
Plug 3 · Respond in 5 minutes
The lead that died waiting
Text in 60 seconds. Rep gets a call-now task. A missed call gets a text back before the buyer dials the next dealer.
Speed-to-LeadMissed-Call Text Back
Plugged: missed call, 42-hour callback
"11 days later after a bunch of unanswered calls and emails."
Buyer · r/homeowners
Plug 4 · Book
Wet test on the calendar
Online booking, reminders at 24 hours and 1 hour, a rebook sequence when they miss. Over 75% of buyers who wet test, buy.
Booking calendarRemindersNo-show recovery
Plugged: no-show
Plug 5 · Close
Quotes that stop going quiet
Follow-up on day 2, 5, and 10 until they book or say no. A gift card reason to come in this week. A playbook and a financing link in the rep's hand.
Quote / Proposal Follow-UpGift Card CampaignPlaybook + financing link
Plugged: ghosted quote
Day 1 · Recover
The drawer
Every unclosed quote from the last 12 months gets a 3-touch text and email sequence within 48 hours of kickoff. Older leads get the reactivation campaign.
Ghosted Quote Reactivation · 48hCold Lead Reactivation
Leads before the first ad runs
Plug 6 · Multiply
Every delivery feeds the top
A delivered tub triggers the Google review ask, with the direct link. Day 30 triggers the referral ask: "Know a neighbor who wants one?"
Automatic Review RequestsAutomatic Referral Requests
Plugged: forgotten buyer
Plug 7 · Retain
Your last 200 buyers, back
Chemical reorder reminders every 60 to 90 days by text, email, and voicemail drop. Seasonal chemical sales. Gift cards before every event.
Chemical Reorder RemindersSeasonal Chemical SaleGift Cards to Past Buyers
The funnel overflows into the showroom
See everything
What every lead and every visit costs
One screen. Cost per lead, cost per showroom visit, rep response speed. Call-note AI reads every rep call and shows who drops leads, and why.
Call-Note AI + Rep DashboardReporting Dashboard
No more flying blind
The wall
One dealer per 6-mile radius
Your territory locks the day you start. Once you hold it, the dealer down the road cannot buy this system at any price.
Territory exclusivity
Exclusive leads. Exclusive territory.